Bear with me here. I have a bit of a shaggy dog story to tell. But I have a bit of a shaggy dog — one whose designated birthday is today.
My UPS Angel
I’ve ranted against UPS and their canine insulin delivery before, and I don’t have much nice to say about UPS now either, since they are trying to charge me $147 for a delivery I already paid $88 for and which was 8 days late. (I should mention that the insulin was, once again, sent to me from Canada by the ever-generous Karen Friesecke of DoggieStylish.com.)
But there was a woman working for UPS named Patty who had my back. She called me every day to tell me about the status of the insulin. She assured me it was safe in a refrigerator in Louisville, although she could do nothing to hasten its egress from said refrigerator. She gave me various names and phone numbers of people to call at the FDA, the agency that was holding up the insulin.
I sent her a picture of Frankie (hey, all’s fair in love and procuring medicine). I’ll bet it’s on the wall in the UPS office in Louisville. Read More